Privacy Policy

At The Klassy Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

Full name
Mobile/telephone number
Email address
Billing address
Shipping/delivery address
City, state and PIN code

Order Information

We may collect information related to your purchases, including:

Products purchased
Order number
Order date
Customisation details
Press-on nail size and design requirements
Special instructions provided by you

Payment Information

Payments may be processed through third-party payment gateways.

We may receive information such as payment status, transaction reference, and payment method. We do not intentionally store your complete debit card, credit card, UPI PIN, CVV, or banking passwords on our website.

Payment information is handled by the relevant payment service provider according to its own privacy and security policies.

2. How We Use Your Information

We may use the information collected to:

Process and fulfil your orders
Create customised products according to your requirements
Process payments
Arrange delivery and shipping
Contact you regarding your order
Provide customer support
Handle returns, replacements, and refunds
Send order confirmations and updates
Improve our products and website
Prevent fraud, misuse, and unauthorised transactions
Maintain business and transaction records
Comply with applicable legal and regulatory requirements

If you have opted in to receive promotional communications, we may also use your email address or phone number to send information about offers, new products, discounts, and promotions.

3. Customised Product Information

For customised press-on nails and other personalised products, you may provide specific information required to create your order.

This information will be used primarily for fulfilling your customised order and providing customer service.

Please do not provide unnecessary sensitive personal information when placing an order.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember items in your shopping cart
Keep you logged in where applicable
Understand how visitors use our website
Improve website performance
Provide relevant website functionality
Analyse website traffic

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use trusted third-party service providers to operate our business, such as:

Payment gateways
Shipping and courier companies
Website hosting providers
Analytics services
Email or communication services
Website security services

These providers may process information required to perform their services.

We encourage you to review the privacy policies of relevant third-party services when applicable.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to:

Deliver your order
Process payments
Provide website and technical services
Provide customer support
Prevent fraud or security issues
Comply with legal obligations

Only information reasonably necessary for the relevant purpose will be shared.

7. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal and transaction information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Completing your orders
Providing customer support
Maintaining business records
Handling disputes
Preventing fraud
Meeting legal, tax, accounting, or regulatory requirements

When information is no longer required, we may securely delete or anonymise it where appropriate.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Request information about how your data is being used
Opt out of promotional communications

Some information may need to be retained where required by law or necessary for legitimate business purposes.

10. Promotional Communications

If you have subscribed to promotional communications, we may contact you regarding:

New product launches
Discounts and offers
Sales
Special events
New collections

You may unsubscribe from promotional emails or messages at any time by contacting us or using the unsubscribe option provided in the communication, where available.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. External Links

Our website may contain links to third-party websites, social media platforms, payment providers, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

The Klassy Store

Email: admin@theklassystore.perfectcreativehub.com

Phone/WhatsApp: 7644834707

Business Address: Manorma Enclave , Ranchi

Website: https://theklassystore.perfectcreativehub.com/

We will make reasonable efforts to respond to privacy-related requests within an appropriate period.

Thank you for trusting The Klassy Store with your personal information.