Terms & Conditions

Last Updated: September 2026

Welcome to The Klassy Store. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. About The Klassy Store

The Klassy Store is an online store offering customised press-on nails, handmade jewellery, embroidery bags, gift hampers and other fashion and lifestyle products. All products are subject to availability.

2. Product Information

We make every effort to display product descriptions, colours, sizes, images and other information as accurately as possible.

• Colours may appear slightly different depending on your screen or device.
• Handmade products may have slight variations in colour, texture or finishing.
• Customised products may differ slightly from product images.
• Measurements may have minor variations.

3. Customised Press-On Nails

Customised press-on nails are prepared according to the information provided by the customer. Customers are responsible for providing accurate nail shape, nail size and design preferences.

Once a customised order has been started or prepared, changes or cancellations may not be possible. Customised products are generally not eligible for return or exchange except where the product is received damaged, defective or incorrect due to an error on our part.

4. Orders

An order is considered successfully placed after the order has been received and accepted by The Klassy Store.

We reserve the right to cancel or refuse an order because of:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent transactions
• Incorrect or incomplete customer information
• Technical errors

5. Pricing & Payments

Product prices may change without prior notice. Applicable taxes, shipping charges or other fees, if any, will be shown during checkout.

For Cash on Delivery (COD) orders, customers agree to accept and pay for the order at the time of delivery.

6. Shipping & Delivery

We aim to dispatch orders within the processing time mentioned on our website. Delivery times may vary depending on product availability, customisation, location, courier services, weather and other unforeseen circumstances.

Customers are responsible for providing a correct and complete shipping address and contact number.

7. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order. For customised products, cancellation may not be possible once production or preparation has started.

8. Returns & Exchanges

Certain products may not be eligible for return or exchange, especially customised and personalised products.

• Customised press-on nails
• Personalised products
• Products made according to customer measurements
• Products that have been used, worn, altered or damaged after delivery

If you receive an incorrect, damaged or defective product, please contact us as soon as possible with your order details and photographs/videos as required under our Return & Refund Policy.

9. Damaged or Incorrect Orders

If your package arrives damaged or you receive an incorrect product, please contact us promptly. We may request photographs of the product, packaging, order number and an unboxing video where available.

10. Customer Responsibility

Customers are responsible for providing accurate:

• Name
• Mobile number
• Email address
• Shipping address
• Product/customisation details
• Nail size and shape information

11. Use of Website

Customers agree not to:

• Use the website for unlawful purposes.
• Interfere with the website's security or functionality.
• Copy or misuse website content without permission.
• Submit false or misleading information.
• Attempt unauthorised access to the website.

12. Intellectual Property

All logos, brand names, product photographs, designs, graphics, text, website layouts and marketing materials displayed on The Klassy Store belong to or are used by The Klassy Store. They may not be copied or reproduced without prior permission.

13. Promotions & Discount Codes

• Discount codes may have specific validity periods and conditions.
• Only one coupon may be used per order unless otherwise stated.
• Expired coupons cannot be redeemed.
• Discount codes cannot be exchanged for cash.
• Promotional offers may be modified or withdrawn at any time.

14. Gift Hampers

Gift hampers contain products mentioned in the respective product description. If an individual item becomes unavailable, The Klassy Store may replace it with a similar item of comparable value, where reasonably necessary.

15. Limitation of Liability

The Klassy Store will make reasonable efforts to process and fulfil orders correctly. However, we are not responsible for delays caused by courier services, natural disasters, technical problems, strikes or other circumstances beyond our reasonable control.

16. Privacy

Customer information is handled according to our Privacy Policy. Information may be used where necessary to process orders, arrange delivery and provide customer support.

17. Changes to These Terms

The Klassy Store reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be published on this page with a revised "Last Updated" date.

18. Contact Us

If you have any questions regarding these Terms & Conditions, products or orders, please contact The Klassy Store through the contact details provided on our website.